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Russell Street SurgeryTel: 0118 9079976
Coley Park SurgeryTel: 0118 9079712
Burghfield Health CentreTel: 0118 9079965
Consultations are by appointment only and you can book by ringing the surgery or calling in at reception. This practice is committed to giving you a routine appointment to see a doctor within 48 hours during the normal working week.
You can also make appointments in advance to help you plan ahead for things such as follow-up consultations.
We also offer a number of emergency appointments of 5 minutes duration for one complaint ONLY for both our morning and evening sessions. These can only be booked on the day. 8am for the morning session and 2.00pm for the afternoon.
Please remember that an appointment is for one person only. If more than one member of the family needs to be seen please make separate appointments.
We are now open on a Saturday (pre-bookable appointments with a GP only) from 8-12pm.
In the case of a medical emergency you can contact the surgery on the usual number and speak to the doctor on duty or the practice nurse. If the doctor is in consultation with a patient you may have to leave your details with the receptionist and the doctor will always get back to you. Please make sure you leave the telephone contact details (landline or mobile) where the doctor on call can get hold of you when they call back.
Whereas we always try to fast-track an emergency appointment on the same day, if none are available at the surgery you normally attend, you may be asked to attend one of our other surgeries.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Same day emergency appointments are for 1 PATIENT, for 5 MINUTES and 1 COMPLAINT ONLY!
Please DO NOT embarrass the doctor by discussing more than 1 problem!
Kerrie Naish/Practice Manager
If possible please try to telephone reception before 10:00 if you require a home visit.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)